Troubleshooting

Crackling noise in audio:

  1. Replace batteries
  2. Try replacing cable or in-line mic. Contact us for a free replacement cable.

Battery life has shortened:

  1. Replace original batteries
  2. Replace with longer lasting lithium batteries.

How to change batteries:

​On the right ear cup gently slide down the battery cover, raise the door to 90 degree angle. Replace 2 x AAA 1.5 V batteries. Lower battery cover and push upward to secure.

changing batteries
Locating serial number:
is located in the battery compartment. On the right ear cup gently slide down on the center cap, raise the door to 90 degree angle. Serial number is located to the right of the batteries. Lower battery cover and push upward to secure.
serial number
Still need help? Contact us: 1-800-357-8728
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